Privacy Policy

Warmspace ("we") are committed to protecting and respecting your privacy. This policy (together with our terms of use at schedule.warmspace.io and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting schedule.warmspace.io, you are accepting and consenting to the practices described in this policy.
We may collect and process the following data about you
  • Information you give us
    • You may give us information about you by filling in forms on our site schedule.warmspace.io, or by registering for the Warmspace app, or by corresponding with us by phone, e-mail or otherwise.
    • This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site.
    • The information you give us will include your email, first name, last name, preferred name, gender, phone number, time zone, and feedback you leave such as your feeling scores and your text, audio or video feedback.
  • Information we collect about you
    • With regard to each of your visits to our site we may automatically collect the following information:
    • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
    • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
  • Information we receive from other sources
    • We may receive information about you if you use any of the other websites we operate or the other services we provide.
    • In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site.
    • We may also work closely with third parties (including, for example, spiritual communities, business partners, sub-contractors in technical, payment and delivery services, analytics providers) and may receive information about you from them.
We use information held about you in the following ways
  • Information you give us
    • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
    • to provide you with information about other goods and services we offer at Warmspace that are similar to those that you have already purchased or enquired about;
    • to recommend products, services, stories, platforms and providers to you in our own communications, if you have consented to receive our updates;
    • to notify you about changes to our service.
  • Information we collect about you
    • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
    • to get a sense of where people are using our service by matching your IP address to cities and countries;
    • to allow you to participate in interactive features of our service, when you choose to do so;
    • to recommend products, services, stories, platforms and providers to you in our own communications, if you have consented to receive our updates;
    • as part of our efforts to keep our site safe and secure;
    • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • Information we receive from other sources
    • We may combine this information with information you give to us and information we collect about you.
    • We may use this information and the combined information for the purposes set out above depending on the types of information we receive.
Disclosure of your information
  • Any staff member of our group may access your information in order to do their job, which includes our subsidiaries, our ultimate holding company and its subsidiaries. We may share your information with selected third parties including:
    • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
    • Analytics and search engine providers that assist us in the improvement and optimisation of our site .
  • We may disclose your personal information to third parties:
    • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
    • If Warmspace or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
    • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use, or terms and conditions of supply, and other agreements; or to protect the rights, property, or safety of Warmspace, our customers, or others at schedule.warmspace.io. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Where we store your personal data
  • Our servers and database are located in in Singapore hosted by Amazon Web Services, where most of your personal data is stored.
  • Your text, audio, and video feedback is managed and stored by VideoAsk.
  • Your donation payment information is managed and stored by Stripe. All payment transactions are encrypted.
  • It may also be processed by staff operating anywhere in the world who work for us or for one of our suppliers.
  • By submitting your personal data, you agree to this storing and processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Your rights
You have the right to ask us not to process your personal data for marketing purposes on your profile page.
Access to information
You have the right to access information held about you. Any access request may be subject to a fee of $5 to meet our costs in providing you with details of the information we hold about you. Changes to our privacy policy Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Right to be deleted
You have the right to delete your information from our database. You can make the request via the support chat or via email at the address below.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected]
© 2022 - Warmspace
Privacy Policy   © 2022 Warmspace